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Account Management and the Handling of Objects of Research Department OIL

Head of Department: Lapina Tatiana Aleksandrovna

Date of birth: November 9, 1990

Education: higher , Orel State Agrarian University

Qualification: veterinarian Diploma VSA №0233684 from 06/22/2012

Unit No. 1 - Department for acceptance of materials of food products, feed and environmental objects: tel ./ (fax): 8 (4862) 70-18-26

Block No. 2 - Department for Acceptance of Biological and Pathological Material: tel./ (fax): 8 (4862) 72-17-47

Address: 302005, Orel, sh. Karachevskoe, 69


Experts: The department employs experienced highly qualified specialists in the amount of 9 people who have the appropriate education and regularly undergo refresher courses in research institutes, laboratories in Russia and EU countries.


Providing advice on sampling (food, feed, feed additives, diagnostic material).

Departure and implementation of sampling, according to the existing Ref. doc-s, by qualified veterinary specialists.

Communication with the customer, execution of necessary documents, coordination of the timing and methods of research. Providing advice to the Customer or its representative, specialists of the territorial departments of the Rosselkhoznadzor, veterinary services of the constituent entities of the Russian Federation.

Providing the Customer or its representative at their request with advice or recommendations on technical issues, as well as assisting in the interpretation of the obtained test results.

Selection, packaging, transportation and delivery of samples of raw materials, semi-finished products, and other products of animal origin and feed, in accordance with the applicable legal and regulatory documents of the Russian Federation, CU and EU.

Registration of sampling acts (in case of sampling by specialists of the Institution), subject to the principles of confidentiality / encryption.

Acceptance of samples (samples) of biological, pathological material, raw materials, semi-finished products and other products of animal origin, feed and environmental objects entering the laboratory.

Inspection and accounting of accompanying documentation for delivered samples (samples).

Evaluation of the suitability of samples (samples) for research.

Registration and encryption of samples (samples) received for research in order to maintain confidentiality of information received from the Customer.

Transfer samples to departments for research.

Control over the movement of samples inside the laboratory, control over the timing of the research.

Registration and issuance of research results (test reports, examination results).

Sending research results to the Customer (fax, mail, e-mail).

Compliance with the principles of impartiality, the preservation and confidentiality of information about the customer and samples (samples).

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